Case managers work with insurance carriers in short and long-term disability, employer’s workers compensation cases, state, provincial & federal disability-related programs, employer's disability management programs, and as private consultants.
Other groups which benefit from case management services are the elderly, veterans with disabilities and individuals with catastrophic injuries such as head trauma, spinal cord injuries, burns, and amputations or any other person with a disability who requires assistance in coordinating his or her care needs.
The ultimate goal of both vocational and medical case management is to return the "client or individual with a physical, mental and/or emotional impairment" to his or her highest level of functioning in the areas of work, home-life, school, and society in general in the most efficacious, ethical and cost-effective manner.