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A strong indication of case management gone wrong, is how many days a worker is on modified duty. The number of days a worker is performing modified duty needs to be managed by the return-to-work team , typically comprised of a physical or occupational therapist, a return-to-work coordinator and the worker's supervisor. We have known for a long time that "work is therapy" and that workers' job tasks can be reassigned in a progressive manner , simply by adding more physically demanding job tasks as the worker heals. The primary goal is to bring the worker back to full duty with no restrictions as safely and efficiently as we can. The secondary goal is to ...
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