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Senior Vocational Rehabilitation Consultant Position in South Portland, Maine

By IARP Headquarters posted 07-13-2017 12:00

  

Disability RMS is the nation’s leading provider of turnkey disability risk management products and services, with more than $475 million of disability premium under management. Located in South Portland, Maine, Disability RMS has more than 350 employees with the specialized product knowledge and service skills required to succeed in today’s complex risk protection market. Disability RMS holds the distinction of twice being named the Best Large Company to Work for in Maine, an accolade awarded by the Best Companies Group, in partnership with the Maine Department of Labor. 

http://www.disabilityrms.com/ 

We have the following opportunity available at our South Portland, Maine location: 

Please apply at http://www.disabilityrms.com/ 

Or email your resume to mary.lamb@sunlife.com 

Role Summary:   

The Senior Vocational Consultant is responsible for providing vocational assessment and consulting to return disabled claimants to gainful employment.   

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Evaluate all pertinent information and determine if claimant is a suitable candidate for return to work or the rehabilitation program 
  • Counsel/advise claimants in vocational, motivational, and personal areas as well as in policy requirements and incentives regarding  return to work (RTW) and rehabilitation   
  • Maintain close, frequent contact with the claimant to provide the encouragement and support throughout the RTW and rehabilitation process   
  • Negotiate modified jobs for claimants who cannot perform all duties of a job as outlined in standard job descriptions either with the Policyholder or new employer 
  • Identify accommodations, including assistive devices, that facilitate the RTW process   
  • Determine if referral to an independent rehabilitation agency/facility is appropriate and identify independent rehabilitation agencies/facilities near the claimant and select the most suitable agency/service for each client   
  • Authorize and oversee the activities of rehabilitation agencies in connection with the cases that are assigned, and authorize payment for services rendered by those agencies, as well as monitor the quality of service provided 
  • Work closely with claimant (and independent rehabilitation representative in assigned cases) to develop appropriate RTW goals and plans 
  • Act as a liaison between the claims and other resources and obtain, coordinate, and disseminate the information necessary to enable the claimant to work, this may include locating sources of funding or referral to state and/or federal agencies   
  • Perform transferable skills analyses 
  • Support other claims team by providing vocational assessments and recommendations regarding disability claimants   
  • Coordinate with the claims analyst to provide information regarding the impact of rehabilitation activity upon a particular claimant’s disability benefits 
  • Develop rapport with community resources and referral sources via telephone, in-person visits, and professional organizations 
  • Participate in educational seminars, conferences, client presentations and association meetings to increase knowledge of the vocational rehabilitation field   
  • Maintain claim file through up-to-date documentation of telephone calls and vocational rehabilitation activity as required by established claim procedures 
  • Accurately prepare monthly reports concerning vocational consulting activity and impact on RTW 
  • Participate in research and education activities for the vocational consulting team and assist with the training of the in-house vocational staff and claim analysts 
  • Conduct labor market surveys utilizing internet resources and direct employer contact 
  • Identify occupations and their material duties and physical demands utilizing a variety of government and internal resources which may include contact with the claimant and employer 
  • Participate in formal and informal triages to assist with vocational related claim issues 

ADDITIONAL RESPONSIBILITIES: 

  • Other duties and responsibilities as assigned 

QUALIFICATIONS: 

  • Master’s degree in Vocational Counseling or related field and CRC or CDMS certification required 
  • 3-5 years experience in the vocational rehabilitation field required 
  • Strong knowledge of vocational return to work protocols 
  • Experience the disability insurance industry preferred 
  • Strong research, analytical, critical thinking, problem solving skills and decision-making skills 
  • Ability and desire to work in a fast-paced, service-oriented environment 
  • Excellent  verbal communication skills, with the ability to be both pleasant and professional 
  • Strong written communication skills 
  • Ability to work well independently and in a team environment 
  • Strong interpersonal and customer service skills 
  • Ability to initiate and prioritize regular work duties and projects 
  • Detail oriented, organized, the ability to multi-task, and strong time management skills 
  • Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems 
  • Ability to work professionally and effectively with co-workers, clients, claimants, vendors and others with whom DRMS does business 

PHYSICAL DEMANDS:   

While performing the duties of this job the employee is required to stand, move from one room to another, and frequently sit.  The employee must talk or listen, and use hands to finger, handle or touch.

The employee must be able to understand the spoken word, written word, both hard-copy and on-line and must be able to respond in kind.

The employee must be able to operate standard business equipment including a computer and a variety of software applications.

The employee must occasionally lift and/or move up to 10 pounds while moving papers or files. 

TRAVEL REQUIRED: 

Limited 

Disability RMS is the nation’s leading provider of turnkey disability risk management products and services, with more than $475 million of disability premium under management. Located in South Portland, Maine, Disability RMS has more than 350 employees with the specialized product knowledge and service skills required to succeed in today’s complex risk protection market. Disability RMS holds the distinction of twice being named the Best Large Company to Work for in Maine, an accolade awarded by the Best Companies Group, in partnership with the Maine Department of Labor. 

Disability RMS is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Disability RMS is committed to building a diverse and inclusive company culture. 

http://www.disabilityrms.com/ 

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